1. Command performance :
Author: with a preface by John E. Martin
Library: Center and Library of Islamic Studies in European Languages (Qom)
Subject: Customer relations,Customer services,Quality control
Classification :
HF5415
.
5
.
C625
1994
2. Service breakthroughs: changing the rules of the game
Author: Heskett, James L
Library: Central Library of Sharif University of Technology (Tehran)
Subject: ، Customer services,، Sales management
Classification :
HF
5415
.
5
.
H43
1990
3. The Community of the future
Author: / Frances Hesselbein... [et al], editors.
Library: National Library and Archives of Islamic Republic of Iran (Tehran)
Subject: اجتماع ,زندگی اجتماعی,آیندهنگری
Classification :
HM
۱۳۱
/
ک
۲ ۱۳۷۷
4. The culture cycle :
Author: James Heskett
Library: Center and Library of Islamic Studies in European Languages (Qom)
Subject: Corporate culture,Organizational behavior,Organizational change,Organizational effectiveness
Classification :
HD58
.
7
.
H475
2012
5. What great service leaders know and do :
Author: James L. Heskett, W. Earl Sasser Jr., Leonard A. Schlesinger
Library: Center and Library of Islamic Studies in European Languages (Qom)
Subject: Customer services,Service industries-- Management
Classification :
HF5415
.
5
.
H474
2015
